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These Terms and Conditions apply to private purchasers only and is a Consumer Contract between wesellanyIT.com and you the purchaser (purchaser).
Product Condition
- Unless otherwise stated, all hardware goods/equipment offered on this site are reconditioned.
- wesellanyIT.com warrants that all such equipment has been tested, cosmetically cleaned and broadly functions in the manner for which it was originally intended.
- Due to the difficulty in assessing life expectancy, we do not offer a warranty on laptop batteries. They will however, have been tested in line with our normal practices and procedures and will hold sufficient charge for basic usage. If you are dissatisfied with the life of the battery, please contact us.
- The purchaser is wholly responsible for deciding on the suitability of the goods offered and by placing an order the purchaser acknowledges the goods as being suitable.
Please see Our Grades page for further information on product condition.
Warranty/Returns Policy
All items come with a 90 day return to base warranty with the following exceptions:
- Products listed as "New" are sold with a one year warranty.
- Refurbished Laptops, PCs and LCD Monitors are sold with a 6 month return to base warranty.
- All other items - 90 day Return to Base Warranty.
- Our Business Customers can also apply for a One Year Warranty (subject to terms) for larger orders
In addition wesellanyIT.com grants a cooling off period for goods purchased where the purchaser has changed his/her mind. This period is 7 days from receipt of the order providing he/she notifies wesellanyIT.com in writing via e-mail (
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) to obtain return instructions and a Return Merchandise Authorisation (RMA) number. All returned goods are subject to the conditions stated below.
If the purchaser wishes to change his/her mind within the 7 day Cooling Off period under the Distance Selling Regulations 2000 then he/she is responsible for the cost of returning the goods. This amount is non-refundable.
If goods are returned due to incorrect specification, malfunctioning or damage in transit, then the purchaser must, before returning the goods, contact wesellanyIT.com via e-mail (
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) for return instructions and a RMA number. Goods returned, for whatever reason, must be in the same condition, unless damaged in transit, as when they were despatched from wesellanyIT.com and, where possible, protected in the original packaging together with proof of purchase and must be accompanied by any peripherals supplied in the same transaction.
In the case of returned software, the packaging must be totally intact and no seals broken. If seals and/or packaging have been tampered with then wesellanyIT.com will refuse to make a refund under any circumstances.
Any and all goods returned to wesellanyIT.com:
- Without a valid RMA number;
- Not in original packaging;
- Without proof of purchase;
- Damaged (unless sustained in transit);
- Without accompanying peripherals;
may be returned to the purchaser and the purchaser’s rights to a refund waived.
In the case of the purchaser claiming faulty equipment as the reason for return, wesellanyIT.com will examine the goods to determine the nature and cause of the reported defects.
In the event that the examination confirms there is a fault with the goods which was not caused by misuse, neglect, accident, improper storage, alteration or repair on the part of the purchaser, then wesellanyIT.com will arrange to refund to the purchaser the purchase price and where applicable the outbound carriage.
If no defects are found then wesellanyIT.com may ship the goods back to the purchaser at the purchaser's expense and no refund will be made; wesellanyIT.com will inform the purchaser in writing before such action is taken to allow time for the appeal.
Our standard delivery time is 2-3 working days.
Delivery commitments are entered into in good faith but are not guaranteed and wesellanyIT.com shall not be liable for any loss or damage occasioned by failure to deliver on the specified date howsoever caused. Nor shall failure be deemed to be breach of the Contract, or any of its conditions, or part thereof.
Liability
The goods are supplied to the purchaser for private use only and this is a consumer contract. wesellanyIT.com accepts no liability for any private/business loss (which includes without limitation any loss of contracts, loss of profits, loss of revenue or any loss or corruption of data) as a result of either our breach of these terms or our negligence or any other circumstances.
Statutory Rights and Distance Selling
The terms of the Warranty and Returns process are in addition to the purchaser's statutory rights. If the purchaser has any doubts about his/her statutory rights then please contact your local Trading Standards office or Citizen's Advice Bureau. More information about the EU Distance Selling Directive can be found here.
Copyright
All contents and information on this site including without limitation text, graphics and images, is the property of wesellanyIT.com (a subsidiary of EOL IT Services Ltd.) or the property of their respective owners and is protected by United Kingdom copyright laws.
Trademarks
All trademarks that appear on this site are the property of their respective owners.
Law
These Terms and Conditions are subject to the laws of England & Wales.
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